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FAQ
Planning

Frequently Asked Questions (FAQs)

 

Planning your wedding should be exciting—not overwhelming! Below are answers to the most common questions couples ask us. We're here to support you every step of the way.

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1. What is the difference between a Carnival Wedding Coordinator and a TWE Event Manager?

Your Carnival Wedding Coordinator will help secure your wedding date and package. They handle all onboard services, including food & beverage, entertainment, photography/videography, and your guest list.

 

Your TWE Event Manager will assist with ceremony details such as vows, florals, and décor enhancements. We're here to guide you through the pre-planning process and ensure your day is personal and seamless.

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2. Is music provided at the ceremony?

  • Onboard Weddings: Traditional music is included and can be found on your ceremony outline form and the “Ceremony Music" items in the Items Tab of your portal. Please contact your Carnival Wedding Coordinator at 1-800-933-4968 to discuss music options.

  • Shoreside Weddings: A portable sound system is included, with traditional music selections available on your Ceremony Outline form and the “Ceremony Music – Shoreside” item in the Items Tab of your portal. Want to bring your own songs? Make sure they are fully downloaded to a Bluetooth-enabled device. Live music may be available in select ports—ask your TWE Event Manager for options.

 

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3. Are there additional fees for weddings on weekends or holidays?

Yes, additional fees may apply for Saturday, Sunday, or holiday weddings. Please contact your TWE Event Manager for specifics based on your port and date. Do note these fees are non-refundable once paid. 

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4. Is transportation included in the wedding package?

Transportation for the wedding couple is included in select shoreside packages. Transportation for guests can be arranged at an additional cost. Please contact your TWE Event Manager for details.

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5. Can I invite guests to my wedding? Is there a guest limit?

  • Onboard Weddings: Please check with your Carnival Wedding Coordinator for guest policies.

  • Shoreside Weddings: Yes, you may invite guests; however, guest limits vary by location. Additional transportation, entrance fees, or site fees may apply. An extra coordinator is required for every 50 additional guests (cost varies by port). Please connect with your TWE Event Manager for specifics.

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6. What if I have special accessibility needs?

Accessibility (wheelchairs, restrooms, changing rooms) varies by ship and port. Please let your TWE Event Manager know your specific needs in advance so we can make the necessary accommodations.

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7. What is the difference between a TWE Event Manager and a Day-of Wedding Coordinator?
Your TWE Event Manager helps during the planning phase, assisting with enhancements, logistics, and all pre-wedding questions. You may speak to several Event Managers during planning, but you're welcome to request a specific person.

On your wedding day, a Day-of Wedding Coordinator and your officiant will guide you through the ceremony and ensure everything runs smoothly.
 

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8. What types of ceremonies can be performed?
We offer legal, symbolic, and same-sex ceremonies. Ceremonies vary slightly by port, and we’ll ensure yours reflects your wishes perfectly. Ask your TWE Event Manager about local options and requirements.

 

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9. Who will perform the ceremony?
In the U.S., a Notary Public typically officiates. In other ports, a non-denominational officiant is provided.

 

Specific religious officiants may be available in select locations—please inquire with your TWE Event Manager.
 

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10. When are documents due?
Due to TWE (45 days before sailing):

  • Ceremony Outline

  • Officiant Waiver (if applicable)

  • Symbolic Ceremony Waiver (if applicable)

  • Personal Vows, Poems, or Blessings (if applicable and for approval)

  • Note: Marriage license deadlines vary—please review your marriage license guidelines.

Due to Carnival Wedding Coordinator:

  • Signed Contract

  • Ceremony Music Form

  • Onboard Cake Form

  • Reception Outline

  • Guest List

  • Lido Access Form

  • Photography Selections

  • Any additional documents requested by your Carnival Wedding Coordinator. Please contact their office for specifics. 

 

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11. When are enhancements due?
Enhancements (e.g., fresh florals) must be booked no later than 45 days prior to sailing. Full payment is required when you request the service. A $50 late fee may apply for late requests/payments.

You may add enhancements in the portal up to 60 days prior to your wedding date. After that, contact your TWE Event Manager to make any changes.
 

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12. What is your cancellation policy?
To cancel your wedding, please call the Carnival Wedding Department at 1-800-933-4968.
A written notice of cancellation must be received by TWE no later than forty-five (45) days prior to the sail date. A refund, less a 50% cancellation fee of the total enhancement upgrades purchased will be issued. All Marriage License fees, Holiday fees, custom orders, quote fee, live musicians, canopy/arches, site fees/entrance fee and minister fees are non-refundable.

 

© 2025 by The Wedding Experience

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